On today’s episode Jake is rejoined by Allison Williams of the Law Firm Mentor who was on the podcast back on Episode 131. In today’s episode Allison walks extensively through the process for hiring and training members of your intake team. If you are contemplating hiring someone to answer phones at your office or looking to help your current receptionist/intake team become more efficient at what they do, this episode is a must listen for you (and your team)!

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